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July 1, 2025

Cerb 11.1.3, Intro to KATA video, toolbars, impersonation, JSONL export

11.1.3, KATA tutorial video, toolbar interactions, JSONL exports, Gemini integration, Docker Model Runner integration, and more.

Software Updates

11.1.3 - Cerb

Cerb 11.1.3 is a maintenance update released in June 2025 with 9 improvements from community feedback.

Videos

Intro to KATA syntax

Adding your own interactions to toolbars

Tip: Export worklist records to JSONL for machine learning

Tip: Impersonate team members

Guides

Gemini - Cerb

Integrate Cerb with Google Gemini AI models for text generation, classification, and other AI-powered automation tasks.

Read more:

  • Cerb 11.1.2, AI search agent video, IMAP + XOAuth2 guide, custom CSV file import automation

    Discover AI-powered search in Cerb 11.1.2, Microsoft 365 integration tips, and more in this update.

  • Cerb 11.1.1, 11.1, 11.0.8, AI agent ticket summaries and org contact info

    Cerb 11.1 is released with 41 new features and improvements. We've included guides for agentic automations like long ticket summarization and automatically updating org contact fields from their website.

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