Cerb 11.1.1, 11.1, 11.0.8, AI agent ticket summaries and org contact info
Cerb 11.1 is released with 41 new features and improvements. We've included guides for agentic automations like long ticket summarization and automatically updating org contact fields from their website.
Cerb workflows video, Anthropic integration, AI profile images guide
Check out the new video on using Workflows in Cerb to build and share custom features. Plus Anthropic and Stability.ai integration, and a guide on creating profile images using a Stable Diffusion API.
Cerb videos: Build an AI support agent for your website; self-host with Docker
Check out our latest videos on self-hosting Cerb with Docker and building an AI support agent for your website!
Cerb 11.0.6, 11.0.7, and 31 integrations
11.0.7 w/ 13 improvements, 11.0.6 w/ 19 improvements, and 31 sample integrations
Cerb 11.0.5, AI agents preview video
A sneak peek video of AI agents in Cerb 11.1. The 11.0.5 maintenance update was released with 20 improvements.
Cerb 11.0.4, website bots, SLAs, Chrome clipboard fix, regular expressions, date comparisons
Check out the 11.0.4 update with new features, fixes, and tips on using Cerb more effectively!
Cerb 11.0.3, CSAT surveys, auto dispatcher, JSON HTTP POSTs, XPath, securing untrusted data queries, Postmark, OpenAI
Software updates The 11.0.3 and 11.0.2 maintenance updates were recently released with 18 minor features and fixes from community feedback. Automation...
Cerb 11.0.1 and 6 new workflows (Auto Watcher, AWS Bedrock, GitLab Issues, IPstack, Slack, DeepL)
New updates 11.0.1 maintenance update with 12 minor features and fixes. New workflows Auto Watcher - Automatically add workers as a watcher when they reply...
Cerb 11.0 is available with 151 improvements: workflow templates, mail routing KATA, CSP/XSS security, and more
Cerb 11.0 is available with 151 improvements, including workflow templates and streamlined mail routing!